COVID-19 FAQ + Refund Policy

Will Camp Imagineerz run this summer?

Currently, we are set to run Online Camps in the month of June and Onsite Camps at our Los Altos location in July.

Please subscribe to our mailing list (if you have not already) for any updates.

What if I need to cancel or change my registration?

We want to do all we can to support the Imagineerz community through these uncertain times. So, we have extended our already flexible refund policy beyond the current deadline of June 1st. We will provide 100% refunds of camp tuition fee for any cancellations all the way up to 7 days before the first day of your camp week.

    • If you cancel camp 7+ days before camp start date: 100% refund of camp tuition fee
    • If you cancel camp within 7 days of camp start date: 100% credit of camp tuition fee 

And as usual, any changes to camp dates is FREE.

What will the refund policy be in case summer camp can not occur because of revised state or local guidelines ?

We really do hope to run summer camp as planned, however, if we are unable to do so because of state/local guidelines or any other changes in the current situation, then Imagineerz will provide you with a choice of:

    • 100% credit of camp tuition fee OR
    • 100% refund of camp tuition fee

What if camp begins but then closes down because of a COVID-19 case?

When we polled parents, they spoke loud and clear that they really wanted physical camps for their kids this summer. So, we are putting in a lot of time and resources towards making physical camp happen. Hence, once camp begins, in the unfortunate event that camp has to close down partly or fully because of any COVID-19 related reason, we will not be able to provide refunds. We will provide you with one of two options:

    • 100% pro-rated credit of camp fees towards Online Camps in August OR
    • 75% pro-rated credit of camp fees towards next summer

How will you ensure the health and wellness of campers and staff?

Safety, health, and wellness have always been a top priority at Camp Imagineerz. That is one of the main reasons we keep our numbers small – we do not have 100s of campers like some other camps, so we can give each camper the attention they need. This year, we will have half the kids we usually have in each classroom for increased safety.

We are closely monitoring guidelines from the Center for Disease Control (CDC) and the American Camp Association (ACA) and will proactively communicate with local health departments for advice. We will be sure to:

    • follow strict social distancing, screening, hand washing procedures and “stay-at-home if sick” policies in place for all campers and staff.
    • strong training for our staff on all the health and wellness procedures
  • For details, visit our COVID-19 Safety Page.


What is Imagineerz Learning currently working on?

Besides planning for camp, we have two awesome initiatives we are currently working on:

Imagineerz@home: We are creating video content for parents/guardians to use with their children in a home setting to allow kids to continue developing their i-Can! mindsets at home while pursuing creative and fun activities! More information about this coming soon! Please subscribe to our mailing list for more communication about this.

Imagineerz@school: We are working on developing a video-based “plug and play” curriculum that schools can use to bring Growth Mindset and Stanford Design Thinking to their schools through STEAM challenges. We have many schools implementing this program including Huff Elementary in Mountain View, De Vargas Elementary in Cupertino, and St. Nicholas.  See details here.


What are some Imagineerz’ inspired activities we can do at home currently?

Here are some Imagineerz resources to help navigate the next few weeks:

Questions you can ask your child to come up with projects that you can do together:

    • What are some projects you have been wanting to do that we can work on now?
    • What are some foods you enjoy eating that we can cook together?
    • What are some games you play with your friends that you can teach me?

Ideas for activities to do at home inspired by what we do at Camp Imagineerz:

    • Convert your favorite books into plays – take on acting roles and put on a show for others in the family
    • Build forts with blankets and large cardboard boxes
    • Work on a Maker Challenge using simple materials lying at home (Cereal boxes, straws, Aluminium Foil, paper bowls, etc.)
      • Build an animal that can stand on its own
      • Build a hat or space helmet that fits your head
      • Build a machine that can move ping pong balls from one spot to another

How you can come up with your own Maker challenges:

Brainstorm a list of nouns and a list of actions and combine them in different ways using this sentence frame:

Build a(n) ___________ that can _________

 Example List of Nouns:           

      • Animal
      • Person
      • Structure
      • Statue
      • Machine
      • Object

Example List of Actions:

      • Stand on its own
      • Make someone smile
      • Move something from one spot to another
      • Balance on top of a hill
      • You can play with 
      • Make noise

As always, if you have any questions, please do not hesitate to contact us through e-mail at or phone at (650) 308-9592.